URGENT | Student email address restrictions

The NSW Department of Education is making an important change to help keep our students safe online, reduce the risk of cyber threats and make sure your student email accounts are used for their intended educational purposes only.

What’s happening

Starting Day 1 Term 4, students won’t be able to use their student email address to sign up for, or recover access to any social media, gaming, instant messaging or similar accounts.

What you need to do

If students have signed up for a social media, gaming, instant messaging or similar account using their student email address, please change to a personal email address on each platform by Sunday 13 October to make sure you don't lose access to the account. Here’s how:

1. Log in to each account.
2. Go to the account settings and update your email address to a personal one. Add a mobile number too, if you haven’t already.

Why this is happening

The department is making this change to ensure all student accounts are being used for their educational purposes, and to help protect students from risks online. Using personal email address for these platforms instead of student email address reduces the chances of someone gaining access to information in your school account.